We’ll direct you through the claim process.

This guide will ask you a question and based upon your answer reveal you another concern or outcome.

Before you begin, inspect if you’re qualified for JobSeeker Payment.

2: Do you have a JobSeeker Payment claim in development?

3: employment You can track your claim for JobSeeker Payment

You may need to provide supporting documents to progress your claim.

We’ll let you know the outcome of your claim. We’ll send out a message to your myGov Inbox.

If you don’t get electronic letters, we’ll send you a letter in the mail.

If you think we have actually made a mistake you can ask us to evaluate our choice.

We can assist if you remain in monetary hardship or need special help while we process your claim.

4: Are you claiming JobSeeker Payment for yourself?

5: Do you have a Candidate plan in place?

To declare on somebody else’s behalf you must be authorised.

The person you’re claiming for must nominate you to be their Centrelink Correspondence Nominee.

6: Adding a Nominee arrangement

You need to have a plan in location to claim on someone else’s behalf.

The individual you’re declaring for will need to begin the procedure. Check out how to include a Candidate arrangement using your online account.

7: Do you want to claim online?

The simplest method is to claim online.

8: You can claim over the phone

If you can’t declare online, call us on the Centrelink Employment Services line.

You don’t need to go to a service centre to make a claim. If you’re feeling unhealthy, or require to isolate yourself in your home, please do not visit our service centres.

9: Do you have a myGov account?

10: Do you have a Centrelink Customer Reference Number (CRN)?

11: Create a myGov account and link Centrelink to declare

To declare a payment you need a myGov account linked to Centrelink. If you don’t have a myGov account, it’s simple to create one.

To connect Centrelink you’ll require your Centrelink Customer Reference Number (CRN).

Go to myGov

12: Link Centrelink with your CRN and make your claim

To claim a payment you require Centrelink connected to your myGov account. If you have a CRN you can link Centrelink to your myGov account.

Follow these steps to link to Centrelink and make a claim.

1. In myGov, choose View and link services. 2. Under Link a service discover Centrelink and select Link. 3. Select I have a CRN and follow the prompts to link Centrelink to your myGov account. 4. Select Centrelink from your linked services. 5. Select Make a claim or view declare status, then Make a claim. 6. Under Job Seekers select Start. 7. Select Obtain JobSeeker Payment then follow the triggers to complete your claim.

13: Create a myGov account and prove who you are to connect to Centrelink

To claim a payment you need a Centrelink online account linked to myGov. If you do not have a myGov account, it’s simple to create one.

Follow these steps.

1. Go to myGov and select Create an account. 2. Read the Terms of use. If you consent to the terms, choose I agree. 3. Enter your email address, then validate this address utilizing a code we email to you. Your myGov account should utilize a distinct e-mail address. You can’t utilize the very same e-mail for another myGov account. 4. Enter your mobile number, if you have one. If you get in a number you’ll get a code sent to it each time you check in to your myGov account. 5. Create a password and 3 secret questions and get in answers. 6. You’ve created your myGov account, select Continue to myGov.

After you prove who you are through myGov by entering some information about you, you’ll get a CRN. We’ll check if you already have a CRN or create one and link Centrelink to your myGov account.

14: Prove who you are to connect Centrelink

1. In myGov, select Continue from the Government support for Coronavirus alert. 2. Select I need a CRN. 3. Follow the prompts to enter your identity information. 4. Enter info from your Medicare card. 5. Enter some individual details and we’ll examine them versus our records. 6. We’ll connect Centrelink to your myGov account and you’ll then have a Centrelink online account. 7. You’ll need identity information from among these files: – present Australian passport – Australian birth certificate – Australian citizenship certificate – Australian visa.

You’ll likewise need identity details from one of these documents:

– Australian driver licence – ImmiCard issued by the Department of Home Affairs – Australian Citizenship by Descent Certificate.

You can now start your claim for a payment. Before you can send your claim, you’ll require to check out a service centre to finish our identity requirements. You’ll need to provide us an acceptable photo identity document along with any other documents we may for.

If you can’t prove who you are online to get a CRN, call us on the Centrelink Employment Services Line.

15: How to claim after you create your myGov account and link to Centrelink

16: Is your myGov account connected to Centrelink?

You require to link your myGov account to Centrelink to make your claim.

17: Do you have a Centrelink Customer Reference Number (CRN)?

If you do not have one or can’t remember your Centrelink Customer Reference Number (CRN), choose No.

18: Sign in to myGov and prove who you are to link Centrelink

To claim a payment online, you’ll need to do both the following:

– link your Centrelink online account to myGov – show your identity to Centrelink.

You can do both of these with a strong Digital Identity.

myGovID is presently the only Digital Identity service provider that supplies the strong level Digital Identity required for Centrelink.

Download and utilize the myGovID app to get a strong level Digital Identity. You’ll need to enter your personal information, information from your identity documents and confirm your picture.

Learn how to establish the myGovID app on the myGovID site.

Once you have a strong level Digital Identity, follow these steps to connect Centrelink and show your identity.

1. Check in to myGov. 2. Select View and link services, then choose Centrelink. 3. Give your authorization to share your information with Centrelink. 4. Select No to Do you have or know your CRN? 5. Select Begin in the Digital Identity (Recommended) box. 6. Connect your Digital Identity to myGov. 7. Enter other details about you.

If you can’t show your identity online, call us on the Centrelink Employment Services line.

19: How to claim after linking Centrelink to your myGov

Once your Centrelink online account is linked to myGov, you can use online.

1. Sign in to myGov. 2. Select Make a claim or view claim status, then Make a claim. 3. Under Job Seekers select Get begun. 4. Select Request JobSeeker Payment then follow the prompts to finish your claim.

20: Check in to myGov and make a claim in Centrelink

If your Centrelink online account is connected to myGov, employment you can use online.

To do this:

1. Check in to myGov. 2. Select Make a claim or view declare status, then Make a claim. 3. Under Job Seekers select Get going. 4. Select Apply for JobSeeker Payment and follow the triggers to finish your claim.

We’ll inform you if you need to do anything else to complete your claim. We may ask you submit supporting files to submit your claim.

You can complete these actions up to 13 weeks before your situations alter. You can then send your claim 14 days before your situations change. We’ll call you to remind you to do this.

21: Check in to myGov and link to Centrelink with your CRN to claim

To declare a payment you require a Centrelink online account linked to myGov. When you have a CRN we can create a Centrelink online represent you and link it to your myGov.

Follow these steps:

1. Check in to myGov. 2. Select View and link services, then select Centrelink. 3. Select I have a CRN and follow the triggers to link Centrelink to your myGov account. 4. Select Centrelink from your connected services. 5. Select Make a claim or view claim status, then Make a claim. 6. Under Job Seekers select Start. 7. Select Get JobSeeker Payment and follow the triggers to finish your claim.

We’ll inform you if you need to do anything else to finish your claim. We might ask you for supporting documents to submit your claim.

22: After you declare by phone

We’ll call you if we require more details.

We’ll send you a letter to let you know your claim outcome. If your claim is successful, we’ll let you know:

– when you’ll get your very first payment – how much you’ll get.

23: After you declare online

After you submit your claim online, you’ll get an invoice telling you:

– the ID number of your claim – the date we estimate your claim will be total.

If your Centrelink online account is linked to myGov, sign in now to track your claim online.

Check in to myGov

You can also use the Express Plus Centrelink mobile app.

If you do not agree with our decision call us on the Centrelink Employment Services line. If you still do not agree, you can ask us to review our choice.

To do your organization with us, create a myGov account and link it to Centrelink.

You need to prove your identity before you declare a payment or service.

When you declare a payment or service, we’ll ask you for some documents to support your claim.

If you or your partner quit working, or modification from complete time to casual work we’ll require an Employment Separation Certificate from you in some scenarios.

You can ask somebody to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, upgrade your information and get payments for you.